Frequently Asked Questions.
How can I make a reservation for a rental car?
Making a reservation is easy! Simply navigate to our website, choose your preferred vehicle, select your rental dates, and follow the prompts to complete the reservation process.
or contact our team to book a reservation for you.
You can complete the booking without making an online payment.
Once you've completed the booking process, you'll receive a confirmation email, a whatsapp message with the details of your reservation and a call to confirm your reservation.
Is cash on delivery available?
Yes, we accept cash on delivery and bank transfer.
Can I see rental vehicles in your office?
You can see the available rental car brand/model by visiting our office in sefrou.
If you wish, you can complete your reservation process from our office while inspecting the vehicle.
Is it possible to reservation date early?
You can get your reservation date early. However, the car segment you rented may not be available on those dates.
For this reason, you may have to rent an equivalent segment or a different vehicle.
Can I rent a car directly from your office?
Yes, you can easily create a reservation without completing your booking process on our website.
Is there a driving License and age limit for renting a car?
Yes, to rent a car, the minimum age is 20 years old with one year of driving experience.
What do I do in case of an emergency or breakdown?
In case of an emergency or breakdown, contact our customer service.
Details can be found in your rental contract.
How do I extend my rental period?
If you need to extend your rental period, contact our customer service team.
Extensions are subject to availability.
What documents do I need to rent a car?
You'll typically need a valid driver's license with one year of driving experience and a valid ID card.
Can I rent a car for a one-way trip?
No, we do not offer one-way rental options.
Are international driver's licenses accepted?
Yes, international driver's licenses are generally accepted.
Is a security deposit required?
Yes, a refundable deposit is required when renting from us.
How is the rental pricing structured?
Our rental pricing is based on the duration of your rental period. We offer different rates for short-term, medium-term, and long-term rentals.
